Helpline open 9am – 5:30pm Monday to Friday
Webchat available: Mon 9am-1pm, Wed 1-5.30pm, Fri 9am-1pm
We are delighted that our helpline has received the Helplines Standards Accreditation from the Helplines Partnership in the UK after months of hard work behind the scenes. The Helplines Standard is a recognised quality standard which defines and accredits best practice in helpline work. Our free, independent and confidential helpline is open 365 days a year and is available to anyone in the legal community including those studying and in training. Calls to the helpline are answered by trained staff and volunteers who have first-hand experience of working in the law.
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