We are delighted that our helpline has received the Helplines Standards Accreditation from the Helplines Partnership in the UK after months of hard work behind the scenes. The Helplines Standard is a recognised quality standard which defines and accredits best practice in helpline work. Our free, independent and confidential helpline is open 365 days a year and is available to anyone in the legal community including those studying and in training. Calls to the helpline are answered by trained staff and volunteers who have first-hand experience of working in the law.
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